Return Policy

We want you to love your purchase from Gifts Foundry. If something isn’t right, we’re here to help.

Returns (Eligible Items)

You may request a return within 30 days of delivery for most items. To be eligible for a return, the item must be unused, unworn, and in the same condition you received it

Non-Returnable Items (Customized Products)

Customized / personalized items are non-returnable and non-refundable, unless they arrive damaged or defective.

How to Start a Return

To initiate a return, please contact our support team or email us at: info@giftsfoundry.com and Include:

• Your order number

• The item(s) you want to return

• The reason for the return (optional but helpful)

If your return is approved, we’ll provide return instructions and the return address.

Damaged or Wrong Items

Please inspect your order upon delivery. If your item is damaged, defective, or you received the wrong item, contact us so we can make it right or refund the full amount

Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection.
If approved, your refund will be processed back to your original payment method within 5–7 business days.